Racewear Shipping & Delivery Policy

Racewear is committed to providing reliable and efficient shipping for our business and commercial customers. This Shipping & Delivery Policy explains our order processing, estimated delivery times, tracking, shipping charges, and procedures for delayed, damaged, or missing shipments.

1. Shipping Time

Most Racewear orders are expected to be delivered within 2–3 business days after the order has been processed and shipped.

Business days generally include Monday through Friday and exclude federal holidays.

The 2–3 business day timeframe is an estimated delivery timeframe and may vary depending on product availability, destination, carrier operations, order size, weather, or other circumstances outside Racewear's reasonable control.

2. Order Processing

Orders are reviewed and processed after successful payment authorization and order confirmation.

Processing time may vary depending on product availability, order size, supplier availability, payment verification, or additional information required from the customer.

Customers will be contacted if additional information is needed to process an order.

3. Order Fulfillment

Racewear products may be fulfilled and shipped directly by Racewear or through our authorized suppliers, distributors, manufacturers, warehouses, and fulfillment partners.

Because products may ship from different fulfillment locations, an order containing multiple products may arrive in separate packages or shipments.

Customers will not be charged for an additional order simply because merchandise from the same order arrives separately.

4. Shipping Destinations

Racewear primarily ships within the United States.

Shipping availability may depend on the product, destination, supplier restrictions, freight requirements, and carrier availability.

Certain oversized, heavy, commercial, or specialty products may require freight delivery or additional delivery arrangements.

5. Shipping Costs

Applicable shipping charges will generally be displayed during checkout, included in a quote, or communicated to the customer before the order is finalized.

Shipping costs may vary based on:

• Delivery destination

• Product size and weight

• Number of items ordered

• Shipping method

• Freight requirements

• Special handling requirements

Any applicable taxes or additional disclosed charges may also be included in the final order total.

6. Order Tracking

When tracking information is available, customers may receive a tracking number by email, through their order confirmation, or through another communication method provided during checkout.

Tracking information may take some time to become active after a shipping label is created.

7. Delivery

Customers are responsible for providing a complete and accurate delivery address.

Racewear is not responsible for delivery delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

For commercial or freight deliveries, the customer is responsible for ensuring that the delivery location can safely and reasonably receive the shipment.

Some deliveries may require a signature, loading dock, forklift, liftgate, scheduled delivery appointment, or other receiving arrangements.

8. Delivery Delays

Although most orders are expected to arrive within 2–3 business days, occasional delays may occur due to circumstances such as:

• Carrier delays

• Severe weather

• Holidays

• Supplier or manufacturer delays

• High shipping volume

• Transportation disruptions

• Incorrect delivery information

• Freight scheduling requirements

• Events outside Racewear's reasonable control

Racewear will make reasonable efforts to assist customers when a shipment is significantly delayed.

9. Damaged Shipments

Customers should inspect packages and merchandise as soon as reasonably possible after delivery.

If an order arrives damaged, please contact Racewear promptly and provide the order number, a description of the damage, and photographs of the merchandise and packaging when requested.

For freight deliveries, customers should note visible damage on the carrier's delivery documentation when possible before accepting the shipment.

Racewear will review the claim and determine the appropriate resolution, which may include replacement, refund, return, or another reasonable solution.

10. Missing or Lost Packages

If tracking information shows a shipment as delivered but the customer cannot locate it, customers should first check the delivery area and confirm that another authorized person at the business did not receive the shipment.

If the package still cannot be located, contact Racewear so we can review the shipment information and, when appropriate, work with the carrier or fulfillment provider.

11. Incorrect Products

If you receive an incorrect product, please contact Racewear promptly.

Do not intentionally use, install, or alter merchandise that you believe was shipped incorrectly. Racewear will provide further instructions after reviewing the order.

12. Large & Commercial Orders

Large-volume orders, oversized equipment, heavy merchandise, palletized shipments, and certain commercial products may require freight shipping.

These orders may have different delivery requirements or timelines than standard parcel shipments. If different terms apply, Racewear will provide the applicable information through the product listing, quote, invoice, order confirmation, or direct communication with the customer.

13. Loading & Unloading Services

This Shipping & Delivery Policy applies primarily to physical products purchased from Racewear.

Racewear's loading, unloading, material handling, and warehouse labor services are scheduled services and are not considered product shipments.

Scheduling, cancellations, payments, and other requirements associated with these services are governed by Racewear's applicable service terms, agreements, invoices, and Return, Refund & Service Cancellation Policy.

14. Contact Racewear

For questions regarding shipping, tracking, delivery, damaged merchandise, or missing orders, please contact Racewear through the contact information provided on our website.

When contacting us about an order, please have your order number and business/customer information available so we can assist you efficiently.

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